How Can We Help You?

Looking for guidance? Our Tutorials page is here to assist! Employers and MDWs can find tutorials on using MaidConnect. Use the search engine below to explore step-by-step guides for your needs.

MDW Guides and Tutorials

Icon of How to Sign Up as an MDW

How to Sign Up as an MDW

Learn the step-by-step process to create your account and join MaidConnect.

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How to Publish Your Profile

Discover how to complete and publish your profile to attract potential employers.

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How to Reset Your Password

Easy steps to reset your password and secure your account.

Icon of What to Do If You Forgot Your Password

What to Do If You Forgot Your Password

Get assistance with recovering your account if you’ve forgotten your password.

Employer Help and Tutorials

Icon of How to Sign Up as an Employer

How to Sign Up as an Employer

Step-by-step instructions to create your account and start hiring on MaidConnect

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How to Upgrade Your Account

Guide on upgrading your account to access our full range of services.

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How to Transfer an MDW Externally

Learn the process of transferring an MDW to or from another employer

Icon of Guide to Direct Hiring MDWs in Singapore

Guide to Direct Hiring MDWs in Singapore

This tutorial shows you how to directly hire a Migrant Domestic Worker (MDW) already in Singapore using MaidConnect.

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How to End a Contract

Instructions on how to properly terminate an MDW's contract and update her status.

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How to Reset Your Password

Easy steps to reset your password and secure your account

Icon of What to Do If You Forgot Your Password:

What to Do If You Forgot Your Password:

Get assistance with recovering your account if you’ve forgotten your password

Frequently Asked Question